-Food & Beverage-

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     Every business has areas that can be approved upon.  Even the most successful venerated hospitality operation needs to keep up with new technologies and market trends.

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     At Cape & Islands Hospitality we dedicate ourselves to knowing our region, where there are so many evolving area-specific challenges.

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These are some of the services we offer:

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Control Your Purveyors

 *    Every Spring the thaw brings with it changes for the food and liquor distributors.  Their mergers and inter-industry sales bring with them a constant degree of volatility, and this is often not something that individual hospitality operations capitalize upon.  We can help you evaluate your purveyors to make sure you are getting the best prices and services you deserve. 

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Control Your Margins

 *    Food and beverage costs are far more easily managed than ever before.  Many hospitality operations have yet to truly utilize the new technologies that are available.  We can aid you in selecting the right mechanisms to simplify and streamline all of your purchasing and inventory management as well as reel in more control of your operation.

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Control Your Labor

 *    Almost all hospitality operations in our region have a difficult time finding qualified and acceptable applicants.  We work with managers and owners in confronting this issue giving you the edge by knowing the visa laws, advocating for your needs as well helping you foster the culture that attracts and retains the team members you seek.

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Control Your Quality Assurance

 *   One of the most neglected and overlooked areas for established hospitality operations lies in a lack of vigilant attention to ascetic details.

      From spotted glasses and flatware to dated dusty decor, chronic or common unchanged misspellings on a menu to something as simple as an unkept employee emerging into the service area.  We all know that you only get one chance to make a first impression.

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"You only get one chance to make a first impression."

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     With a connected focus on the greater hospitality community we have a finger on the pulse of the market.  Our region is a concise and an inter-related one.  Team members bounce between us incestuously, something we hope to stem.

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     Given the increasingly competitive atmosphere and receeding margins, attention to the overall image of your operation is more critical than ever before.  Image categories range from your charitable associations building community connections to as small as the word of mouth in that same community concerning the reputation of your restrooms. 

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     Aside from the usual marketing-directed advice of other consultants, Cape & Islands Hospitality is YOUR advocate.  We are not profiting on your marketing efforts but we are update on your marketing options, the marketing of your competitors.  Your buisness will benefit from having us there by your side to tell it "like it is."

 

*Quality Control*

     Our most valuable and utilized consulting service has been in something as simple as quality control.  A restaurant may have high ratings, be booked and or meeting or exceeding sales objectives yet often, because of success and longevity, the very details that bred that success have become less important.

 

     After all, you are busy, making acceptable profits, meeting your goals. . . 

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     Quality Control is what can keep any establishment moving in the right direction.  It is the one thing hospitality professionals do best when they are not at work!

 

     Cape & Islands H offers very affordable Quality Control options, catered (pardon the pun) to your individual organizational needs.   Whether you operate a summer snack shack, own a second generation high-volume pub or oversee a multiple F&B resort venue we can find quality control results.

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   Click below to find out more about the services we offer.

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